FAQ

Here you will find answers to common questions: ordering in our online shop, payment, shipping and packaging, delivery times, sizes and dimensions, materials and general questions about our products.


How can I order?
If you want to order in our store, you must first create an account. On the home page upper right you'll see the link "My Account". Follow the instructions there.
Select an article. In the description you will find individual option possibilities, you choose you appropriate option (color, size, etc). Often, when selecting the option appears even a sample.
Please put the article now in your shopping cart and proceed to check out.
Please now follow the order history of the shop-there are all the important information will be displayed (shipping costs, payment methods, etc)
After a successful order, you will receive a confirmation via email. If you get within 24 hours no email, please contact us.


How can I pay?
We accept payment by bank transfer and Paypal.

With who will be send?
We send by registered mail with the Hungarian Post (Magyar Posta)

Do you ship to pack stations?

No, unfortunately shipping to a packstation is not possible.

How long will delivery take?
Within Europe, the shipment usually takes 5-10 business days. Outside Europe, the shipment usually takes 3-4 weeks.

How will be sent?
We ship discreetly in original package with a neutral sender.

How long takes the production of my ordered goods?
In general, the production takes 5-10 days, longer in exceptional cases, then we will inform you by mail.